Company Profile


Company Overview

Mercer is a leading global provider of consulting, outsourcing and investment services, with more than 25,000 clients worldwide. Mercer consultants help clients design and manage health, retirement and other benefits and optimize human capital. The firm also provides customized administration, technology and total benefit outsourcing solutions. Mercer’s investment services include global leadership in investment consulting and multimanager investment management.

Mercer’s global network of more than 20,000 employees, based in over 40 countries, helps ensure integrated, worldwide solutions. Our consultants work with clients to develop solutions that address global and country-specific challenges and opportunities. Mercer is experienced in assisting both major and growing, midsize companies.

The company is a wholly owned subsidiary of Marsh & McLennan Companies, which lists its stock (ticker symbol: MMC) on the New York and Chicago stock exchanges.

Company History

Mercer is among the world's leading employee benefits, compensation and human resources consulting firms. We trace our roots back to 1937, when Marsh & McLennan, Inc., the US insurance broking firm, established an employee benefits department. The Mercer name first appeared in Canada in 1945, when William Manson Mercer founded the benefits consulting firm of William M. Mercer, Limited. That firm was acquired by Marsh & McLennan Companies in 1959.

In 1975, Marsh & McLennan Companies turned the US benefits operation into a wholly owned subsidiary, which took its name from the Canadian operation and became William M. Mercer, Incorporated. In the next five years, we grew within and beyond North America.

The 1980s saw Mercer become a leading global firm in our business, largely through a series of mergers with other top-quality consulting firms, such as: MPA Limited and Duncan C. Fraser & Co. in the UK and Europe; John Eriksen & Partners, Campbell & Cook, and E.S. Knight in Australia and New Zealand; and Meidinger, Inc., and A.S. Hansen in the US.

In 1992, Marsh & McLennan Companies established the Mercer Consulting Group, Inc., as a holding company for its three global consulting firms: William M. Mercer Companies, Inc., Mercer Management Consulting, Inc., and National Economic Research Associates, Inc.

Through the 1990s, Mercer expanded into Latin America, Eastern Europe and the Far East, while continuing to increase its strength in Europe, Australia and the US. In 1997, Mercer established a strategic alliance in the US with Automatic Data Processing, Inc. to offer a full range of benefits administration and human resource technology services to employers. That same year, a merger with A. Foster Higgins & Co. further enhanced our presence in the US. Mergers with Sedgwick Noble Lowndes and Corporate Resources Group in 1998 contributed to expansion globally, but primarily in Europe and Asia.

In 2000, Delta Consulting Group, the recognized global leader in consulting to CEOs on organizational leadership, architecture and change, became part of Mercer Consulting Group forming Mercer Delta Consulting.

In 2001, SCA Consulting, a highly respected performance measurement and compensation firm based in the US and UK, became part of Mercer, strengthening our ability to help employers develop and implement effective compensation and reward programs.

In 2002, William M. Mercer Companies LLC changed its name to Mercer LLC to reflect the broad array of consulting services we offer to help organizations create business value through their people. Simultaneous with changing our name, we adopted the new visual identity system used by all wholly owned Marsh & McLennan Companies. Later that year, Mercer Consulting Group, Inc. also changed its name to Mercer Inc.

In 2003, Mercer completed several acquisitions that strengthened our capabilities and added to our presence in Europe: the actuarial division of KPMG and the actuarial experts' opinion activities of PricewaterhouseCoopers in Germany; Benefit Network ASA and Benefit Network Consulting AS, integrating their consulting, brokerage, administration and communication business in Norway and Sweden; and KPMG's consulting and administration business in Switzerland. Mercer Inc. also signed a definitive agreement to merge Oliver, Wyman & Company, best known for its quantitative approach to strategy formulation in financial services, with Mercer's financial services strategy and risk consulting units to form Mercer Oliver Wyman, creating the world's premier financial services consultancy.

In 2004, Mercer acquired Synhrgy HR Technologies, a leading provider of human resource technology and outsourcing services, expanding the firm's outsourcing business in the US.

In 2005, Mercer acquired the Australian operations of Mellon Human Resources & Investor Solutions. Later in the year, Mercer acquired Watson Wyatt’s New Zealand business, consolidating Mercer’s position as a leading consultancy for such services in that country.

In the spring of 2007, Mercer opened its first office in the Middle East (in the United Arab Emirates), solidifying our intent to expand our local consulting capability and capitalizing on our growing client base in the region. In September, Mercer launched a new global brand initiative reflecting expanded business and simplified its name to “Mercer”. The company's new branding builds on its leadership in the HR consulting space while expanding the focus on its outsourcing and investments businesses. In December, Mercer acquired Höfer Vorsorge-Management, one of Germany’s leading actuarial and retirement consulting firms. The acquisition gave Mercer the top market position in Germany, extending its employee base and adding offices in Berlin, Karlsruhe, Leipzig, Mülheim and Wiesbaden.

In 2008, Mercer's operations in Italy merged with Tesi, one of Italy’s premier human capital consulting firms. The combined business, known as Mercer Tesi, significantly added to our presence in Milan and Rome and enhanced our capabilities in advising domestic and international companies on human capital issues. Specialists in retirement, employee benefits, actuarial, investment consulting and information product solutions continue to do business in Italy as Mercer.

In 2010, Mercer acquired Innovative Process Administration, LLC, a health and benefits administration technology provider and solidified its ongoing commitment to become the benefits administration provider of choice for plans of all sizes and market segments. Mercer also acquired ORC Worldwide, a global provider of human resource expertise and information services, enhancing existing information, analytics and insights in the areas of industry compensation and benefits information, mobility and networks. Later in 2010, Mercer opened an office in Saudi Arabia to fill growing a demand for consulting work in the country's booming economy and to extend our presence in the Middle East.

In 2011, Mercer acquired Hammond Associates to strengthen its US investment consulting position in the endowments, foundations, and private wealth and health care markets.

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